Terms And Conditions

Definitions and Interpretation

In these Terms & Conditions, the following definitions shall apply:

• “Conditions” refers to the terms and conditions outlined herein.
• “Contract” refers to the agreement between you and us for the provision of Goods and/or Services in accordance with these Conditions.
• “You” or “Your” refers to the individual or business entity purchasing the Goods and/or Services from us.
• “Goods” means the products listed in the Order, or any part thereof.
• “Goods Specification” refers to the specifications for the Goods as outlined in our quotation or price list.
• “Intellectual Property Rights” refers to all rights related to our patents, inventions, copyrights, trademarks, trade names, goodwill, trade secrets, designs, database rights, and other intellectual property rights, whether registered or not, including all applications and renewals thereof.
• “Order” refers to your order for Goods and/or Services.
• “Services” refers to services we provide, as detailed on our website.
• “We”, “Us”, “Our” refers to Resindriveways.co.uk, a trading name owned and operated by Resin Bonded Slab Company Ltd, registered in England and Wales under company number 06831177, with a registered office at 39 High Street, Battle TN33 0EE.

1. Interpretation Rules

• “Person” includes both natural persons and corporate bodies, whether or not they have separate legal status.
• A reference to a “party” includes their personal representatives, successors, and permitted assigns.
• References to statutes or statutory provisions refer to the amended or re-enacted version of that statute, including subordinate legislation.
• Any terms like “including”, “for example”, “in particular”, or similar expressions are intended to be illustrative and should not limit the preceding words.
• “Writing” or “written” includes email communication.

Coverage

Our calculator coverage rates and our “buy with installation” are given in good faith and on the understanding that your surface is in a good enough condition to receive the goods or services and that we do not know the following facts.

1. The exact condition of the surface or possible ground works needed at time of placing the order.
2. Any other works that may be deemed necessary, such as sub base, edgings or manholes.
3. The equipment used.
4. The expertise of the person applying the Product if just purchasing the Products alone.
5. The exact coverage rate of the products bought, given the above (items 1–4).

Notwithstanding the above, we will do our best to help you achieve the best result.

2. Basis of the Contract

2.1 Your Order represents an offer to purchase Goods and/or Services based on these Conditions.

2.2 The Contract will be considered accepted only when we issue written acceptance or deliver the Goods/Services, at which point the Contract shall begin.

2.3 Any samples, drawings, or descriptive materials provided by us are meant to give a rough idea of the Goods/Services and do not form part of the Contract.

2.4 These Conditions exclusively govern the Contract, overriding any conflicting terms you may seek to impose.

2.5 Quotations provided by us do not constitute offers and are valid for 30 business days.

2.6 These Conditions apply to both Goods and Services unless otherwise specified.

3. Goods

3.1 The Goods are described in the Goods Specification or our quotation.

3.2 We reserve the right to amend the Order to comply with statutory or regulatory requirements, and we will notify you accordingly.

4. Delivery of Goods

4.1 We will arrange delivery of the Goods to the location specified in the Order or another mutually agreed location, after notifying you that the Goods are ready. Delivery is contingent on full payment of the invoice for the Goods.

4.2 Delivery is deemed completed once the Goods arrive at the Delivery Location.

4.3 Delivery dates are estimates and not guaranteed. We are not liable for delays caused by unforeseen events, manufacturing delays, or any failure on your part to provide accurate delivery instructions.

4.4 If you fail to accept delivery, we will store the Goods and charge you for any associated costs, including redelivery.

4.5 If you do not accept delivery within 5 business days of notification, we may store the Goods, charge storage fees, and/or resell or dispose of them, with any proceeds being offset against storage costs.

4.6 We may deliver Goods in multiple instalments, with each instalment constituting a separate Contract.

4.7 Each delivery will include a delivery note showing the Order date, type, quantity, and relevant product codes.

4.8 Delivery service is kerb side only and will be delivered by lorry with a tail lift.

5. Quality of Goods

5.1 We warrant that the Goods will be free from material and packaging defects at the time of leaving us to delivery.

5.2 No guarantee is given regarding the final aesthetic appearance of the Goods, as variations may occur during manufacture. We recommend mixing multiple bags to ensure consistency in appearance.

5.3 We will make reasonable efforts to ensure you benefit from any warranties provided by the manufacturer of the Goods.

5.4 If the Goods fail to meet the warranty within 1 business day of discovery, we may, at our discretion, replace or refund the defective Goods, provided you follow the return procedures.

5.5 We are not liable for defects arising from misuse, improper storage, damage, or wear and tear.

6.6 We generally do not accept returns. However, in exceptional cases, standard products may be returned within 14 days of delivery if prior written approval from Resindriveways.co.uk is obtained. Returns outside this period will not be accepted. The customer is responsible for return shipping to the original supplier, as specified by Resindriveways.co.uk. A 35% restocking fee will apply for goods deemed to be of merchantable quality by Resindriveways.co.uk. Not all products may be eligible for return. For B2B transactions, a 50% restocking fee will apply.

6. Title and Risk

6.1 Risk in the Goods passes to you upon completion of delivery.

6.2 Title to the Goods remains with us until full payment is received.

6.3 Until ownership passes to you, you must:

• Store the Goods separately and ensure they are identifiable as our property.
• Maintain the Goods in good condition and insure them for their full value.
• Notify us if any events listed in clause 13.3 occur.

We retain the right to recover the Goods at any time, and you grant us access to do so.

7. Supply of Services

7.1 We will provide training for the proper use, storage, installation, and care of the Goods, unless otherwise agreed.

7.2 Promotional materials provided are for guidance only and do not substitute for formal training.

7.3 Performance dates for Services are estimates, and time is not of the essence.

7.4 We warrant that Services will be provided with reasonable care and skill.

7.5 You may cancel Services with a full refund if done 29 days or more in advance. Cancellations within 15–28 days are refunded in full; cancellations within 15 days or no-shows are non-refundable.

8. Your Obligations

8.1 You must:

• Ensure the accuracy of your Order.
• Cooperate with us as needed.
• Keep any materials or equipment provided by us safe.

8.2 If a Customer Default occurs, we may suspend our obligations until the issue is resolved, and you must reimburse us for any costs incurred due to your failure to perform.

9. Charges and Payment

9.1 Prices for Goods and Services are outlined in the Order or invoice details and are exclusive of additional charges such as packaging, insurance, and transport, or materials purchased with our installation service, any works deemed necessary by the site surveyor and Resindriveways.co.uk before installation.

9.2 Prices for Services are provided either on the website or via quotation.

9.3 We may increase prices if there are changes in your order or delays caused by you.

9.4 Payments are due within 7 days from the invoice date or completion of works, whichever is sooner.

9.5 Late payments will accrue interest at 4% above the Bank of England base rate.

10. Intellectual Property Rights

10.1 We retain all Intellectual Property Rights arising from the provision of Services.

10.2 You grant us a worldwide, royalty-free license to use your trademarks or copyrights for promotional purposes.

11. Confidentiality

11.1 Both parties agree not to disclose confidential information for 5 years after the Contract ends, except as required by law.

12. Limitation of Liability

12.1 We are not liable for any indirect or consequential losses, including loss of profit or data, except where liability cannot be excluded by law.

12.2 Our total liability is limited to the price paid for the Goods or Services involved in the issue.

13. Termination

13.1 You may cancel the Order up to 2pm on the day of purchase for a fee of up to £50.

13.2 We may terminate the Contract if you breach any terms and fail to remedy the issue within 7 days of notice.

13.3 Grounds for immediate termination include insolvency, suspension of business, or deteriorating financial conditions.

14. Force Majeure

14.1 We are not liable for delays caused by events beyond our control, such as strikes, natural disasters, government actions or anything out of our control.

15. General Provisions

15.1 We may assign our rights under the Contract, but you may not without our consent.

15.2 Notices must be in writing and delivered personally or by post/email.

15.3 If any provision of the Contract is invalid, it will be modified or deleted, and the rest of the Contract will remain valid.

15.4 The Contract does not create a partnership or joint venture between us.

15.5 The Contract represents the entire agreement, superseding previous agreements.

15.6 The Contract is governed by English law, and any disputes shall be settled in the courts of England and Wales.